Privacy Policy

Action Watersports operates this online store. This policy explains the information we collect, how it is used, and the choices available to you.

1. Information collected

Information you provide may include your name, email address, phone number, billing and shipping addresses, account information, order history, product enquiries, live-chat conversations, and support messages. Payments are processed securely through Stripe. We do not store your full card number on our servers.

The store may automatically receive IP addresses, browser and device details, pages visited, referring URLs, and cart or checkout activity. Necessary cookies support the operation of WordPress, WooCommerce, the shopping cart, checkout, security, and saved preferences. Google Ads conversion tracking may use cookies or similar identifiers to measure advertising performance.

2. How information is used

• Processing orders, payments, and refunds through Stripe.
• Arranging delivery or freight and sending transactional order notices.
• Responding to enquiries and live-chat messages.
• Administering warranty, return, exchange, and refund requests.
• Improving the website, catalog, and customer experience.
• Measuring the performance of Google Ads campaigns.
• Detecting misuse, securing the store, and preventing fraud.

3. Sharing information

We do not sell personal information. Information may be shared only as needed with Stripe for payment processing and fraud prevention, Google Ads for advertising and conversion measurement, the live-chat service for customer support, hosting and e-commerce infrastructure needed to operate the store, and freight, shipping, or logistics providers needed to fulfill orders. We may also disclose information when required by law.

4. Cookies

Necessary cookies support the cart, checkout, security, and saved preferences. Google Ads may use cookies or similar technologies for conversion measurement and advertising. Browser settings can restrict cookies, but some store functions may not work correctly if necessary cookies are disabled.

5. Retention

Order and account information is retained for as long as reasonably needed to fulfill orders, keep required business records, resolve disputes, prevent fraud, and support warranty, return, and customer-service matters. Live-chat and support records may be retained for the same purposes.

6. Your choices and rights

Depending on your location, you may request access to, correction of, or deletion of your personal information. You may also restrict advertising cookies through your browser or available consent controls. Use the contact details below to make a privacy request.

7. Security

We use reasonable administrative and technical measures to protect information. Payments are processed by Stripe, and full card numbers are not stored on our servers. No method of transmitting information online can be guaranteed completely secure.

8. Children

This store is intended for adult buyers and is not directed at children. We do not knowingly collect personal information from anyone under 18.

9. Policy updates

This policy may be revised as our services change. The current published policy applies to use of the store.

10. Privacy contact

Action Watersports
402 Progress Rd, Auburndale, FL 33823, United States

Email: contact@actionswatersports.shop
Phone: (863) 967-4148
Business Hours: Monday-Tuesday: Closed; Wednesday-Saturday: 9:00 AM-5:00 PM; Sunday: Closed
Timezone: Eastern Time